Measurably improve your operational performance

First Consulting is a fast-growing, no-nonsense consultancy organisation with a passion for operational processes. We help prominent companies improve their operational performance. These improvements are measurable, deliver sustainable results and are achieved through adapting processes, technology and organisation. Our consultants achieve this result together with our customers’ staff. Our customers include infrastructure companies, telephone companies, banks and insurance companies, retail and industrial companies and energy companies. We stand out in the market by always combining our thorough process and systems knowledge with our capacity for operational results.


Converting analytical capacities into effective solutions

Our consultants combine intelligence and decisiveness to realise smart, high-quality solutions. They translate the customer’s strategic direction in a motivated and common-sense way into business processes, organisation and IT. They switch seamlessly between management and workforce and between strategy and implementation. And this is linked to a constant focus on measurable results. First Consulting consultants combine their thorough process knowledge with effective leadership and translate customer problems into clear solutions. They also connect IT expertise to insight in customer processes. In close cooperation with our clients and effective teamwork, we realise smart results every day. We always deliver what we promise.

A smart process as a basis for operational improvement

We believe that a smart and simple business process forms the basis for optimum operations. The starting point for our projects is almost always a concrete problem in the customer’s operational organisation. Taking the business process as guide, we start with a thorough analysis of the current situation. Numbers tell the tale. We work closely with people at the coalface: our customer’s staff who have the day-to-day practical knowledge. We always realise a smart solution by combining process knowledge and operational energy.

Implementing successful and flexible process support

We see IT as a tool to make business processes smooth and transparent, and mostly use the Agile Scrum methodology for this. This approach leads to accelerated software development, a reduction in development and management costs, improved data quality and increased customer satisfaction through improved end products. Our IT consultants work together with the customer in the constant search for added value with easily manageable tooling. Our work is based on four areas: agile application development, reporting and analytics, data quality and migrations, and financial asset management. In this domain we work closely with our software partners Mendix, Yellowfin and Informatica.


A process improvement based on involvement, support base and awareness

In our experience the human and organisation aspects are often underexposed, but these aspects are very important in safeguarding a sustainable solution. At First Consulting we focus on this in each phase of the process. Supporting changes in the organisation is included explicitly in the analyses, design and implementation of the approach. The result: more and improved insight into organisational bottlenecks, simple and structured communications, and increased involvement, support base and understanding of changes. The end goal is to constantly increase knowledge and skills in our own organisation regarding change management.


Get the most out of yourself

Personal development and enjoyment are high priorities for us. Our level organisation means that as either a new starter or an experienced consultant, you are quickly given many responsibilities, involving a steep learning curve. In this you choose your own development path, together with your mentor: developing into a project manager role, becoming a consultant with broader expertise or perhaps becoming more of a specialist. We consider training on the job important, but we also offer group training in various areas. In addition, we organise sporting and challenging events six times a year. If you would like to get the most out of yourself and realise smart results daily with an enthusiastic group of colleagues, then please contact us.


Come and strengthen our team

Do you share our ambition for growth and wish to work on projects with impact and work with our customers in an ambitious no-nonsense organisation? Are you the down-to-earth, results-oriented team player we’re looking for? Then view our current vacancies – we look forward to hearing from you!


E T 085 760 0289 A Postbus 39, 1000 AA AMSTERDAM
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